Personnel Supervision and ManagementDifficulty 3/5
Which feedback practice is most consistent with the evidence base for supervision?
- AFeedback limited to errors, so that praise does not reduce vigilance
- BAnonymous peer feedback collected quarterly and summarised by the supervisor
- CMonthly written summaries of overall performance against the job description
- DImmediate, specific, behavior-focused feedback paired with reinforcement for improvement
Show answer and rationale
Correct: D. Effective performance feedback is timely, specific to observable behavior, and combines corrective information with reinforcement for improvement. Delayed or exclusively corrective feedback is markedly less effective.
- C — Monthly summaries are too delayed and too general to change performance.
- A — Corrective-only feedback degrades the supervisory relationship and performance.
- B — Quarterly anonymous feedback cannot shape day-to-day skills.